C011620: Senior Business Analyst

Job Location:

St. Louis, MO

As a salaried fulltime employee of Ferguson Consulting, you will function as a contract IT resource in the role of Senior Business Analyst at the enterprise level for our telecommunications client in Maryland Heights, MO.

As a Ferguson Consulting employee, and a consultant to our end client, you are able to focus on your technical skills development and career versus becoming a client SME - which is always in your best interest.

Technical domain area expertise:

  • Working on Mobile Web Portal and Buyflow Processes (eCommerce)
  • Working on Customer Care Support Tools and Processes (Zendesk)
  • Working with Telesales Tools and Processes
  • Working with Customer Profile Management Tool (Self Care Portal and Customer Care)

  • Working with Mobile Retail Stores and Tools (Retail UI and POS)

What You'll Do:

  • Attend Kick-off Meetings
  • Review Project Charters
  • Identify Stakeholders
  • Perform Requirements Analysis
  • Perform Gap Analysis in the Requirements
  • Conduct Elicitations Meeting with All the Stakeholders Involved
  • Internal Mobile Architect/Dev Team Discussion
  • Prepare Requirements Document (BAPD)
  • Review Requirements Document (BAPD) with Business or Stakeholders
  • Lock Down Requirements (BAPD)
  • Approve Final Requirements Document (BAPD) with All the Stakeholder
  • Review Requirements Document (BAPD) with QA Team
  • Support QA Team with Testing and Defect Triage
  • Work with Requirements Documentation Tools (ArchiMetrics)
  • Work with BPMN Process and UML Notations
  • Work with Jira and User Stories

  • Work with Coin and Chalk Sites

Who you Are:

  • Experience being a liaison between technical groups and the business
  • Requirements definition and elicitation
  • Ensure requirements are clear, concise and testable
  • A willingness to provide constructive feedback on projects
  • Ability to independently research topics using available tools like SharePoint and other document repositories
  • Ability to recognize and determine whether the changes as a result of the project would impact other systems
  • Ability to recognize up/downstream dependencies
  • Organizational skills; coordination of meeting agendas, minutes and action items
  • Proficiency in MS Word and Excel
  • Experience with MS Visio
  • Other considerations which may be overlooked by business

Business Analysis Tools (Nice to Have):

  • VP ArchiMetric (formerly known as Visual Paradigm)
  • Business Process Modeling Notation (BPMN)

The benefits:

We hire IT professionals who like to work with smart people and can hold their own in a demanding environment. Our employees build a career at Ferguson. Here IT isn’t a support function for our business – it IS our business. We strive to develop a professional relationship with each employee – and that is what you are, our direct employee. Our pay and benefit levels recognize the advanced skills of our talented staff members. In addition, we are unique in our market in the emphasis that we place on continuing education, including an annual training allowance that is an integral part of our compensation package. This kind of investment in our employees’ professional development is an important contributor to making Ferguson a desirable place to build an IT career. As a W-2 employee, your first assignment will be just that – the first of many. Our goal is to establish a long-term employee relationship with you.

The compensation:

Highly competitive base salary.

Paid overtime

$.60/$1 401K match

160 hours of Paid Time Off (PTO) Benefits

Bonus System

Health, vision, dental, and life insurance

Short-term and long-term disability

Training allowance for Leading Industry Professional Training with SLU/Wash U.

How to Apply:

If you are looking for a change and/or are interested in building or continuing your career as an IT professional and have the ability to thrive in challenging, fast-paced environments, we want to hear from you.

Please send your resume to Katie McElhone at kmcelhone@fergcons.com

Please review our website fergusonconsultinginc.com and find out more about who we are and what we can do for you.


Ferguson is free from biases for or against any individual or group of candidates. We are inclusive and celebrate multiple approaches and points of view. Ferguson believes diversity drives innovation and that difference is valued. We build a culture where we are committed to cultivating and preserving inclusion. We’re always growing our network of people, opportunities and tools to help our employees develop, advance and manage their career paths. Our diverse team of employees enables us to learn better together as a collective team. Ferguson welcomes all qualified applicants in consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Andy Scheffel
Ferguson Consulting
1350 Timberlake Manor Parkway, Suite 500
Chesterfield,MO 63017
(636) 728-4407
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I have confidence in Ferguson’s management and their values. I have always felt treated as a person, not a number.

— Ferguson employee since 2005

Ferguson has always been proactive about lining up my next assignment and getting me the best rate possible.

— Ferguson employee since 2000

Ferguson's management and staff take a sincere interest in the careers of their consultants. They understand the industry like no other firm I have worked for.

— Ferguson employee since 2008

Ferguson works hard laying the groundwork so that it’s easy for the consultant to succeed on the assignment.

— A Ferguson employee since 1994