C040819: Senior Business Analyst

Job Location:

St. Louis, MO

As a salaried fulltime employee of Ferguson Consulting, you will function as a contract IT resource in the role of Senior Business Analyst at the enterprise level for our telecommunications client in Maryland Heights, MO.

As a Ferguson Consulting employee, and a consultant to our end client, you are able to focus on your technical skills development and career versus becoming a client SME - which is always in your best interest.

The role:

Senior Business Analyst assigned to the eCommerce team

What You’ll Do:

  • Responsible for driving the overall analysis and solution to deployment for the eCommerce application development team
  • Participate in daily scrum meetings
  • This is a mixed role and the ideal candidate will have strong business analysis skills and able to work with QA through deployment for the e-commerce application development group.
  • Excellent communication skills working with developers, the business and leadership.
  • Create User stories and Business Process Flows with minimal direction, through facilitated work sessions or individual interviews with sponsors and stakeholders and manage changes to those requirements.
  • Reconcile requirements from multiple groups to ensure all needs are accounted for and are traced back to the business objectives.
  • Assist in the business process design and documentation as needed for new technology
  • Facilitate and participate in discussions, to ensure that solutions with multiple alternatives have been evaluated and are able to meet business and functional requirements.
  • Promote collaboration in order to obtain agreements and commitments between business unit(s) and service delivery organizations from initial requirements to final implementation.

Who You Are:

  • 8+ years' experience as an IT Business Analyst.
  • Experience creating User stories and Business Process Flows.
  • Good understanding of core business processes and service delivery capabilities.
  • Demonstrable understanding of business analysis and process design skills.
  • Strong ability to translate and communicate business needs into technical terms.
  • Strong ability to communicate orally and in writing in a clear and straightforward manner.
  • Web-based application experience.
  • Strong analytical skills.
  • Ability to understand how web services work.
  • Bachelor's Degree in a business or technical field or equivalent work experience.

Nice to Have:

  • Experience working with an eCommerce platform
  • Telecommunications industry experience

Desired Skill

s- Demonstrated As…

  1. Ownership and commitment -

    Meets deadlines while balancing multiple priorities; is passionate to succeed; holds self-responsible for outcomes; stays calm under pressure; works effectively and efficiently
  2. Behaves as stakeholder -

    Manages communications to satisfy the needs of, and resolve issues; brokers consensus among stakeholders—manages conflict; gains trust and fosters good relations; builds loyalty
  3. Agility and flexibility -

    Adapts to new, different, or changing requirements; quickly grasps new concepts; adapts to reflect lessons learned; be comfortable with ambiguity when required
  4. Influence and persuasion -

    Produces desired outcomes without exertion of force or direct exercise of command; gets people to change position or course of action through conversation and debate
  5. Critical thinking and problem solving -

    Methodically analyzes and evaluates; defines problem/challenge, identifies alternatives and makes timely decisions
  6. Interpersonal communication -

    Exhibits comfort and poise with senior- to executive-level audiences; tailors communication style and delivery to different audiences; uses effective listening skills to gain clarification from others; appropriately expresses one’s own opinion and makes points clearly and concisely; strong facilitation skills; writes clearly and succinctly in a variety of communication vehicles and styles
  7. Emotional intelligence -

    Monitors the feelings and emotions of others and self; discriminates among them and uses the information to guide thinking and action; reads people and responds appropriately
  8. Knowledge of the business -

    Connects and aligns with organizational strategy and goals; understands and can communicate the client’s needs and the business benefits of a project/or resource need
  9. Organizational savvy -

    Uses knowledge of formal and informal policies and organizational interconnections to effectively navigate the social and political boundaries of the client organizations; delivers results and value in a way that is aligned with organizational ethical, social, and political structures

The benefits:

We hire IT professionals who like to work with smart people and can hold their own in a demanding environment. Our employees build a career at Ferguson. Here IT isn’t a support function for our business – it IS our business. We strive to develop a professional relationship with each employee – and that is what you are, our direct employee. Our pay and benefit levels recognize the advanced skills of our talented staff members. In addition, we are unique in our market in the emphasis that we place on continuing education, including an annual training allowance that is an integral part of our compensation package. This kind of investment in our employees’ professional development is an important contributor to making Ferguson a desirable place to build an IT career. As a W-2 employee, your first assignment will be just that – the first of many. Our goal is to establish a long-term employee relationship with you.

The compensation:

Highly competitive base salary.

Paid overtime

$.60/$1 401K match

160 hours of Paid Time Off (PTO) Benefits

Bonus System

Health, vision, dental, and life insurance

Short-term and long-term disability

Training allowance for Leading Industry Professional Training with SLU/Wash U.

How to Apply:

If you are looking for a change and/or are interested in building or continuing your career as an IT professional and have the ability to thrive in challenging, fast-paced environments, we want to hear from you.

Please send your resume to Andy Scheffel at ascheffel@fergcons.com

Please review our website fergusonconsultinginc.com and find out more about who we are and what we can do for you.


Andy Scheffel
Ferguson Consulting
1350 Timberlake Manor Parkway, Suite 500
Chesterfield,MO 63017
(636) 728-4407
Back to the list of open positions

Subscribe to Ferguson Consulting Career Opportunities RSS Feed. Subscribe to Ferguson Consulting Career Opportunities RSS Feed.


I have confidence in Ferguson’s management and their values. I have always felt treated as a person, not a number.

— Ferguson employee since 2005

Ferguson has always been proactive about lining up my next assignment and getting me the best rate possible.

— Ferguson employee since 2000

Ferguson's management and staff take a sincere interest in the careers of their consultants. They understand the industry like no other firm I have worked for.

— Ferguson employee since 2008

Ferguson works hard laying the groundwork so that it’s easy for the consultant to succeed on the assignment.

— A Ferguson employee since 1994