IT Projects

The Ferguson Solutions Group delivers expert capability for clients looking to outsource turnkey, fixed-cost IT projects. Whether the anticipated outcome is improved productivity, better data collection and management, more efficient recordkeeping or combinations of benefits, each project starts with a detailed project plan that includes appropriate milestones and deadlines to deliver the IT results that the client envisions – on time, on budget.

We apply our proven experience to provide IT solutions to meet the business needs of our clients. We believe that our experience with a long-term client base across diverse industries enables us to incorporate the best from each completed project into every future project we undertake. Work completed by the Solutions Group is uniquely different than typical staff augmentation work at a client site. For each project, FCI will guarantee total satisfaction to our client, operating toward an end product with certainty – versus services/staff augmentation. Our goal is to provide a smooth ride for the client on the construction and delivery of the total solution.

The solutions that we provide range from analysis efforts – fit/gap, AS IS/TO BE, business/requirements elicitation – and technical assessments to the design, development, testing, implementation and support of new and existing systems. All projects are managed based on completion of agreed upon deliverables to ensure that budgets and timelines are met and that our client’s expectations are fulfilled. Projects are completed by a select team of seasoned Ferguson employees whom we have chosen because they are overachievers and have a track record of exceptional performance for and with our customer base. Our team has the expertise to work with the technology that offers our customers the very best technical solutions in the most efficient manner possible – which allows our clients to keep budget and scope under control.

CASE STUDIES

Client: National Telecommunications Company

Challenge: Refresh all the technologies used in a system that automates accounting processesmore +less -

Client: State Executive Office

Challenge: Replace existing no-call and consumer complaints system with an integrated systemmore +less -

Client: State Education Agency

Challenge: Analyze current database structure and systems used by the Agencymore +less -

Client: Field-Services-Oriented State Agency

Challenge: Provide critical and major support for an inspection systemmore +less -

Client: State Executive Office

Challenge: Analyze existing no-call and consumer complaints applications to develop a solution design and specification for an integrated system.more +less -

Client: State Health Agency

Challenge: Design, develop and deploy a new system used to order and manage vaccinesmore +less -

Client: Mental-Health-Services State Agency

Challenge: Integrate a new Learning Management System in to the agency environmentmore +less -

Client: Information Technology Services Company

Challenge: Update company web site to refresh the site look and feel, leverage newer technology, and simplify maintenance and supportmore +less -

Client: Jobs-Oriented State Agency

Challenge: Design, develop, and test a new web site that provides integrated management and search for jobs, roles, and training programsmore +less -

Client: Jobs-Oriented State Agency

Challenge: Complete AS-IS analysis and TO-BE high-level design for a new agency web site that refreshes technology and provides integrated management and search for jobs, roles, and training programsmore +less -

Client: Information Technology Services Company

Challenge: Automate the manual process of posting jobs to reduce effort, increase accuracy, and improve the timeliness of updatesmore +less -

Client: Cleaning-Recycling Services Company

Challenge: Assess the use of shop-floor technology and execute a resulting project to design and develop a critical inventory management systemmore +less -

Client: Field-Services-Oriented State Agency

Challenge: Design, develop, and deploy a new mobile solution used by agency personnel to gather data during on-site inspectionsmore +less -

Client: Field-Services-Oriented State Agency

Challenge: Assess the technology and functionality provided by a mobile solution used by agency personnel to gather data during on-site inspectionsmore +less -

Client: International Beverage Company

Challenge: Develop, maintain, and enhance engineering systems across a plant network that relies on a diverse technical platform and routinely uses more than 40 applicationsmore +less -

Client: International Beverage Company

Challenge: Enhance multiple systems to support and coordinate plant-level innovation effortsmore +less -

Client: National Telecommunications Company

Challenge: Redesign, relaunch, enhance, and maintain a website designed for a targeted customer group.more +less -

Client: National Telecommunications Company

Challenge: Update and enhance system used to track programming-related expensesmore +less -

Client: On-line Travel Services Company

Challenge: Support was overwhelmed by calls from customers. The solution was to enhance the on-line self-service tools to enable customers to do more for themselvesmore +less -

Client: Agency Focused on Energy Assistance for Low-Income Individuals

Challenge: Connect utility providers and users who qualify for energy assistance payments and carry out supporting activities such as applications and payment trackingmore +less -

FERGUSON'S SWEET SPOT: APPLYING THE SOFTWARE DEVELOPMENT LIFE CYCLE

  • Design
  • Project Management
  • Analysis
  • Development
  • Testing
  • Implementation
  • Support

WHAT OUR CLIENTS ARE SAYING

The Ferguson team did what was asked of them and they did so professionally and produced a high-quality result.

— Director of Applications Development for international beverage company

Ferguson was professional and spot-on in identifying the issues in a way for us to understand. Masterfully prepared and delivered.

— Deputy Division Director of state agency

The provided application is going to bring our system above and beyond what the expectations were originally. The Ferguson staff went above and beyond the call of duty to help meet this short deadline and I applaud them for their efforts.

— Project Sponsor at state agency

We enjoyed working with Ferguson and look forward to working with them again on future projects.

— IT Client Services Manager for state agency

My thanks to the FSG team for doing such a fabulous job on our project so far. I’ll be totally honest here and say that I’ve been very candid with the business teams regarding Ferguson’s deliverables and work ethic. I’ve stressed how Ferguson has set the precedent for what a vendor needs to encompass here. I appreciate all the hard work and everyone staying sharp on a daily basis.

— Recent comments from the Manager of Applications Development for an International Beverage Company on a current FSG project. (Date: 12/3/12)