C020217: Senior Business Analyst

Job Location:

St. Louis, MO

The role:

As an IT professional with Ferguson Consulting, you will have the opportunity to develop state-of-the-art technical skills. You will need the maturity, motivation and some previous client experience to work productively in our client organizations. As a Ferguson employee, and a consultant to our end client, you will be able to focus on your technical skills development - which is what we do best.

Our rigorous screening for technical skills and client compatibility and our commitment to continuing education make our consultant’s valuable assets to the clients we serve. Our client’s know that Ferguson’s professionals will fit seamlessly with their operations and their staff.

We’ve learned over the years how to comply with our clients’ unique procurement procedures and to keep in step with their overall processes so we can be responsive to their requests and requirements.


As an FTE of Ferguson Consulting, you will function as a Senior Business Analyst working with the solutions owner team within the eCommerce group of our telecommunications client.

The responsibilities:

    • Generate requirements documentation, with minimal direction, through facilitated work sessions or individual interviews with sponsors and stakeholders and manage changes to those requirements.
    • Develop user stories for new project requests
    • Ability to reconcile requirements from multiple groups to ensure all needs are accounted for and are traced back to the business objectives.
    • Facilitate and participate in discussions, to ensure that solutions with multiple alternatives have been evaluated and are able to meet business requirements.
    • Facilitates discussions in order to obtain agreements and commitments between business unit(s) and service delivery organizations from initial requirements to final implementation
    • Perform traceability of requirements
    • Partner with Analytics team and business team to identify ROI on project requests, business trends and drive ideation into business request

The qualifications:

    • Bachelor's Degree in a business or technical field or equivalent work experience
    • Must have 10+ years' experience as an IT Business Analyst
    • Experience with eliciting and documenting requirements from stakeholders
    • Experienced with Use Cases
    • Good understanding of core business processes and service delivery capabilities
    • Demonstrable understanding of business analysis and process design skills
    • Strong ability to translate and communicate business needs into technical terms
    • Strong ability to communicate orally and in writing in a clear and straightforward manner

Exposure with the below will be considered a plus:

    • Experience with Tableau
    • Telecommunications industry experience

    • eCommerce experience

Soft skills:

    • Assertive, yet customer service oriented
    • View yourself as being a solution provider and approaches requirement elicitation with that in mind
    • Ability to adjust quickly to processes and delivery schedule and still produce quality work

The benefits:

We hire IT professionals who like to work with smart people and can hold their own in a demanding environment. Our employees build a career at Ferguson. Here IT isn’t a support function for our business – it IS our business. We strive to develop a professional relationship with each employee – and that is what you are, our direct employee. Our pay and benefit levels recognize the advanced skills of our talented staff members. In addition, we are unique in our market in the emphasis that we place on continuing education, including an annual training allowance that is an integral part of our compensation package. This kind of investment in our employees’ professional development is an important contributor to making Ferguson a desirable place to build an IT career. As a W-2 employee, your first assignment will be just that – the first of many. Our goal is to establish a long-term employee relationship with you.

The compensation:

Highly competitive base salary.

Paid overtime

$.60/$1 401K match

160 hours of Paid Time Off (PTO) Benefits

Bonus System

Health, vision, dental, and life insurance

Short-term and long-term disability

Training allowance for Leading Industry Professional Training with SLU/Wash U.

How to Apply:

If you are looking for a change and/or are interested in building or continuing your career as an IT professional and have the ability to thrive in challenging, fast-paced environments, we want to hear from you.

Please send your resume to Emma Clemenson at eclemenson@fergcons.com

Please review our website fergusonconsultinginc.com and find out more about who we are and what we can do for you.


Emma Clemenson
Ferguson Consulting
1350 Timberlake Manor Parkway, Suite 500
Chesterfield,MO 63017
(636) 728-4410
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I have confidence in Ferguson’s management and their values. I have always felt treated as a person, not a number.

— Ferguson employee since 2005

Ferguson has always been proactive about lining up my next assignment and getting me the best rate possible.

— Ferguson employee since 2000

Ferguson's management and staff take a sincere interest in the careers of their consultants. They understand the industry like no other firm I have worked for.

— Ferguson employee since 2008

Ferguson works hard laying the groundwork so that it’s easy for the consultant to succeed on the assignment.

— A Ferguson employee since 1994

In the Solutions Group we operate from an ‘end product with certainty’ perspective. It can be challenging to guarantee total satisfaction to our client, but it’s immensely rewarding to deliver on that promise.

— Solutions Group employee